Warranty Information

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Please see the warranty information below and read thoroughly.

Novus 2-Year Limited Warranty Terms and Conditions

Novus products are warranted for two (2) years against defects in materials or workmanship when put to ordinary and normal consumer use; ninety (90) days for any other use.

For the purposes of all the above warranties, “ordinary and normal consumer use” refers to non commercial residential use and does not include misuse, accidents or damage due to inadequate maintenance.

Novus Performance Products, LLC certifies that Novus Products are fit for ordinary purposes for which a product of this type is used. Novus Performance Products, LLC however, limits the implied warranties of merchant ability and fitness in duration to a period of two (2) years in consumer use, ninety (90) days for any other use.

The 2-Year Limited Warranty on Novus Products starts on the purchase date. The 2-Year Limited Warranty is applicable only to the original owner.

The warranty holder is responsible for the performance of the required maintenance as defined by the manufacturer’s owner’s manuals. The warranty holder is responsible for replacement of normally wearing parts such as the Belt, Shear Pins, Spark Plug and Air Filter. Accessories to the machine are not covered by this warranty. During the warranty period, the warranty holder is responsible for the machine transportation charges, if required.

During the warranty period, warranty parts will be shipped by standard method at no charge to the warranty holder. Expedited shipping of warranty parts is the responsibility of the warranty holder. SOME STATES DO NOT ALLOW LIMITATIONS ON THE LENGTH OF IMPLIED WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Novus Performance Products LLC shall not be liable under any circumstances for any incidental or consequential damages or expenses of any kind, including, but not limited to, cost of equipment rentals, loss of profit, or cost of hiring services to perform tasks normally performed by Novus Products.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR

CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.

Technical support: Call us toll free at 800-409-7802 or email support@novuspowerequipment

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